Privacy Policy

1. Entity & Data Controller Details

The primary data controller responsible for the processing of your personal data under this policy is Native Connects promoted by Brahmas (Operating under the trade name Native Connects).

2. Information We Collect

We collect information necessary to deliver quality language coaching, schedule assessments, verify credentials, coordinate exam bookings (TELC/Goethe), and facilitate career recruitment in Germany:

• Contact & Identification Data: Full name, email address, WhatsApp/phone number, date of birth, nationality, country of residence.
• Educational & Professional Qualifications: Nursing degree/diploma (GNM, B.Sc), academic marksheets, nursing council registration, years of clinical experience, and target CEFR levels.
• Learning & Classroom Data: Attendance logs, assessment test scores, mock exam evaluations, tutor feedback notes, and session recordings for quality monitoring.
• Payment & Billing Data: Transaction reference IDs, GST billing details, and receipt generation data (card/banking data is securely processed via PCI-DSS compliant payment gateways).
• Technical & Usage Data: IP addresses, browser types, device identifiers, and website interaction metrics collected via strictly necessary and analytics cookies.

3. How We Use Your Information

Your personal data is used solely for specified educational and recruitment purposes, including:

• Delivering live online language coaching, mock exams, and assigning level-appropriate tutors.
• Coordinating TELC / Goethe examination registration guidance and score reporting.
• Facilitating employer matchmaking, healthcare job interviews, and document dossier verification for recognized German hospital partners (where enrolled in placement pathways).
• Providing administrative communication, fee receipts, scheduling alerts, and student support.
• Complying with statutory accounting, tax, and legal requirements.

4. Data Sharing & Recruitment Partners

We do not sell, rent, or trade your personal data to third parties for commercial advertising. Data is only shared with:

• Authorized German Healthcare Employers & Placement Partners: When candidates apply for recruitment pathways, candidate profiles, CVs, and certified language scores are shared strictly with your consent for job placement interviews.
• Accredited Examination & Recognition Bodies: Official test centers (TELC, Goethe-Institut) or state recognition bodies (*Anerkennungsstellen*) upon your instruction.
• Secure Service Providers: Cloud infrastructure (AWS/Google Cloud), live video streaming platforms, and email delivery providers operating under strict confidentiality contracts.

5. Data Security & Retention

We employ industry-standard 256-bit encryption (SSL/TLS), access controls, and firewall defenses to prevent unauthorized access. Student academic records and course completions are retained for a maximum of 5 years to facilitate credential verification, after which records are archived or securely anonymized.

6. Your Rights (GDPR & DPDP Compliance)

You have the right to access, rectify, update, or request the deletion of your personal data at any time. You may also withdraw your consent for promotional communications or recruitment sharing by writing to our support team.